Policies

CUSTOMER CARE

In www.titibela.com we are committed to solve any issue regarding the purchasing process of our products. Please feel free to contact us 24/7 at info@titibela.com. Please consider a 24-48 hrs. response.

PRIVACY & SECURITY

This privacy notice discloses the privacy practices for www.titibela.com. This privacy notice applies solely to information collected by this website

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

​Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency." 

​Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

​Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

WHOLESALE INQUIRIES

Thanks for your interest in our products. If you are a wholesale or specialty retailer and would like to know how to become a Titibela wholesaler, please send us an email info@titibela.com requesting information about our products and special prices. Once we receive your inquiry, we will contact you in 24-48 hours to find out how we can best meet your needs.We look forward to speaking with you.